Daniel Finch

Education

Finch’s growth comes mainly from professional development, not traditional academia. He built his skills through leadership programs and real-world management experience. Work across the travel and hospitality sectors shaped his strategic thinking. His training also strengthened his ability to understand guest needs and deliver high standards. This practical education supports his clear, customer-first approach. He continues to develop new skills that support digital transformation in entertainment. Finch values ongoing learning as a core element of effective leadership.

Career Development

Finch has more than 20 years of experience in tourism and entertainment. He worked in Australia, New Zealand, the UK and Asian markets. Before joining The Star Entertainment Group, he served as Managing Director at Expedia Australia. He led operations and brand strategy, helping the company grow in the region. Earlier, he worked at Sofitel Brisbane Central and held senior roles at Wotif and Expedia. His leadership improved performance in competitive markets. Finch consistently focused on scale, efficiency and strong customer service. His career reflects steady progression into complex executive roles.

Focus on Innovation

At The Star Brisbane, Finch drives the creation of a world-class destination. He focuses on technology that delivers better service and improves safety. Cashless play, digital engagement tools and stronger compliance systems are part of his plan. Finch supports a high-performance culture and encourages new ideas from his team. His leadership connects innovation with responsible gaming practices. He wants technology to enhance both entertainment and transparency. Finch also plans upgrades that support long-term operational resilience. He believes innovation must align with community trust.

Future Vision

Finch wants The Star Brisbane to become a trusted, exciting hub for local and international visitors. He highlights transparency and community engagement as key to rebuilding reputation. The phased opening of Queen’s Wharf Brisbane will test this strategy. Finch seeks to lift industry standards through premium entertainment, strong regulation and modern technology. His aim is to shape a new era for gaming and tourism in Queensland. He sees collaboration with regulators and tourism partners as crucial to success. Finch also aims to position Brisbane as a global destination for leisure and events. His long-term plan focuses on responsible growth and strong guest loyalty.