Date: 03.02.2025

by Mateusz Mazur

How to Start an Online Casino in Chile

The Chilean online gambling market is undergoing significant transformations as the government works to establish a legal framework for digital casinos. If you’re considering entering this sector, understanding the necessary steps and compliance requirements is crucial. Below, we outline the essential procedures for launching an online casino in Chile, focusing on regulations, licensing, and operational requirements.

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Understanding the Legal Landscape

Currently, Chile lacks specific regulations for online casinos. However, legislative developments, including the 2022 Online Gambling Bill, aim to introduce a structured licensing system. The bill proposes:

  • five-year renewable licensing system.
  • 20% gross gaming revenue (GGR) tax.
  • Mandatory contributions to responsible gambling programs.
  • Stringent advertising regulations for operators.
  • Anti-money laundering (AML) compliance measures.

As the bill progresses through the Chilean Congress, operators must monitor regulatory updates to ensure future compliance.

Obtaining a License

The new framework will require online casinos to secure a license from the Superintendency of Casinos, Betting, and Games of Chance. The process includes submitting an application with company details and financial documentation, paying an annual license fee of approximately 1,000 UTM (~$73,100 USD), disclosing beneficial ownership information, and demonstrating adherence to responsible gambling measures.

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Until the new system is enacted, many operators rely on offshore licenses from jurisdictions like Curaçao and Malta. However, once Chile establishes its licensing body, obtaining a local license will be mandatory for legal operations.

Advertising and Marketing Compliance

Chile is expected to impose strict advertising guidelines to prevent targeting vulnerable audiences. Proposed regulations include:

  • Prohibiting advertising targeting minors.
  • Restricting advertisements during protected TV hours.
  • Banning sponsorship agreements with sports teams by unlicensed operators.
  • Imposing fines for non-compliance, ranging from $9,200 to $122,250 USD.

Operators should develop marketing strategies that align with these regulations to avoid penalties.

Ensuring AML Compliance

Online casinos must adhere to Chile’s anti-money laundering laws, which involve registering with the Financial Analysis Unit (Unidad de Análisis Financiero, UAF), implementing Know Your Customer (KYC) procedures, appointing a compliance officer, and monitoring transactions and reporting suspicious activities.

Non-compliance with AML laws can lead to severe financial and legal consequences.

Operational Requirements and Payment Methods

To operate successfully in Chile, online casinos must offer secure and convenient payment options. Popular methods include:

  • Credit and debit cards.
  • Bank transfers.
  • E-wallets.
  • Cryptocurrencies (recognized under Chile’s 2023 Fintech Law).

Additionally, operators should implement robust cybersecurity measures to protect user data and transactions.

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Responsible Gambling Measures

Chile’s gambling regulations will emphasize player protection. Operators must provide tools such as betting limits and self-exclusion options, information on problem gambling resources, and contributions to responsible gambling programs (at least 1% of annual gross revenue).

Adhering to responsible gambling requirements enhances credibility and ensures compliance.

Tax Obligations

The proposed tax structure for online gambling operators includes:

  • A 20% GGR tax.
  • A 19% Value Added Tax (VAT) on digital services.
  • A 2% annual tax on total bets, supporting national sports programs.

Timely tax compliance is essential to maintain legal operations and avoid penalties.

Final Thoughts

Launching an online casino in Chile requires navigating a rapidly evolving regulatory landscape. By securing a valid license, adhering to advertising and AML regulations, offering secure payment methods, and implementing responsible gambling measures, operators can establish a successful and compliant business. As the Chilean government finalizes its legal framework, staying informed and proactive will be key to long-term success in this emerging market.