Date: 30.12.2024

by Adam Dworak

UAE Lottery Partners with Takalam to Promote Responsible Gaming and Mental Health

The UAE Lottery has launched a pioneering initiative in collaboration with Takalam, an AI-driven mental health platform. This partnership, officially introduced in November 2024, focuses on fostering player well-being by addressing gambling-related challenges and promoting responsible gaming practices.

Comprehensive Tools for Responsible Gaming

The collaboration introduces a mini-site hosted by Takalam, offering players a range of resources such as educational articles, videos, and free online counseling and coaching sessions.

These tools are designed to empower players with the knowledge and support needed to manage gaming behavior and make informed decisions.

Takalam’s confidential platform ensures users can seek help privately, a critical step in addressing gambling-related challenges.

James Boyles, Group Director of Responsible Gaming at The Game LLC, expressed pride in the initiative:

“We are proud to collaborate with Takalam to further our commitment to players’ well-being and responsible gaming. This partnership underscores our dedication to providing players with access to mental health resources and fostering a safe, supportive lottery environment for all.”

The Importance of Early Intervention

Takalam’s founder and CEO, Khawla Hammad, emphasized the need for mental health awareness in gaming, highlighting the importance of early intervention:

“At Takalam, we were happy to respond to The UAE Lottery’s call to support its mission in promoting well-being within the lottery industry. This initiative underscores the importance of recognizing when gaming begins to negatively impact mental well-being and offers support to help individuals regain balance.”

Preventive Measures for Safer Gaming

The UAE Lottery has implemented robust strategies to ensure responsible gaming, including:

  • Age Restrictions: Participation is limited to individuals aged 18 and above.
  • Self-Exclusion Programs: Players can voluntarily limit their access to gaming platforms.
  • Awareness Campaigns: Educational initiatives highlight the significance of healthy gaming habits.
  • Geo-Fencing: Advanced technology regulates access and ensures compliance.

Takalam’s resources complement these measures, offering players additional tools to address gambling-related challenges and maintain mental health.