UKGC Enhances Deposit Controls and Funds Protection
The UK Gambling Commission has unveiled new measures designed to give consumers greater control over their spending and enhance transparency regarding the safety of their funds.

Deposit Limit Controls Strengthened
From October 31, 2025, all gambling companies must require customers to set a financial limit before they make their initial deposit. These businesses must also make it simple to review and change this limit at any time thereafter. Gambling businesses will also be required to remind consumers every six months to review their account and transaction information, which will help consumers consider if they want to change existing, or set new, deposit limits. The Commission will also launch a short supplementary consultation on proposals to improve consistency and transparency for consumers on how financial limits work.
Operators holding customer funds must disclose in their terms and conditions whether these funds are protected in case of insolvency, specifying the level and method of protection. This information must be available when a customer makes their first deposit. From October 31, 2025, operators whose customer funds are “not protected” must actively remind consumers every six months that their funds lack protection. The level of protection must be described as either ‘not protected – no segregation’, ‘not protected – segregation of customer funds’, ‘medium protection’ or ‘high protection’.
Statutory Levy to Replace Existing Contributions
The Commission’s Licence Conditions and Codes of Practice (LCCP) currently mandates annual financial contributions from operators to research, prevention, and treatment organizations. This requirement will be removed close to the introduction of the government’s statutory levy (expected to come into force on 6 April 2025) as it will become obsolete. The Commission will notify licensees of the date of implementation as soon as the Parliamentary process is complete.
Tim Miller, Commission Executive Director for research and policy, stated:
“These changes will help consumers decide on deposit limits, enable them to keep track of their spending and ensure they are fully aware of what happens to their funds should an operator become insolvent. We will now continue our work to deliver our remaining White Paper commitments, including our programme of evaluation.”