Responsible Gaming in France: A Closer Look at ANJ’s Latest Efforts

The mandatory annual reports submitted by operators have revealed notable advancements in identifying and mitigating risky gambling behaviors. Despite this progress, the ANJ emphasizes the need for continuous effort to address the persistent challenges of problem gambling in France.

A Step Forward in Responsible Gambling

The recent feedback from ANJ underscores the improved effectiveness of French gambling companies in recognizing signs of gambling addiction and implementing timely interventions. These enhancements have been particularly evident in 2023, with a significant number of operators advancing their mechanisms to detect and support consumers exhibiting excessive gambling patterns.

This positive development notwithstanding, the regulator remains concerned about the high rates of problem gambling in the country. Citing data from L’Observatoire des Jeux, the ANJ points to approximately 1.4 million at-risk players in 2020, with 400,000 suffering from gambling-related harm. A staggering 38.9% of Gross Gaming Revenue (GGR) in 2019 was attributed to problem gamblers, highlighting the urgent need for further action.

Enhanced Measures and Youth Protection

In response to these concerns, the ANJ has outlined a comprehensive plan for the coming three years. A key focus will be on protecting young adults and preventing underage gambling—a growing issue in France. Operators will be mandated to conduct thorough evaluations of their player base, submit detailed reports to the regulator, and adopt proactive measures at the earliest signs of harmful gambling behavior.

The upcoming UEFA European Championship and the Paris Olympics present potential triggers for increased gambling activity, particularly among younger demographics. The ANJ warns operators to brace for a surge in problematic gambling behaviors during these events and to bolster their safeguards accordingly.

Despite the overall progress, some land-based operators have shown reluctance to enhance their responsible gambling practices. The ANJ notes that while plans of action have been proposed, not all companies have demonstrated a commitment to implementing these measures.

Our Comment on the Article

The commendable efforts by the ANJ and French gambling operators to promote responsible gambling are a step in the right direction. The proactive identification and support for at-risk individuals are crucial in mitigating the adverse effects of gambling addiction. However, the journey towards a fully responsible gambling environment in France is far from over. With the looming challenges of major sporting events and the vulnerability of younger populations, the industry must intensify its efforts to safeguard the well-being of its consumers. The ANJ’s future plans reflect a comprehensive approach to tackling these issues, but the success of these initiatives will hinge on the collective commitment of all stakeholders in the French gambling ecosystem.